FAQs

Are there any fees associated with a public records request to the Town of Pembroke Park?

Most records are provided free of charge. However, requesters will be notified in advance of any charges. The Town of Pembroke Park may make reasonable charges not to exceed its actual cost incurred in accessing, duplicating, supplying, or searching for the requested records. 

*Extensive is defined as 30 minutes or more of labor required to complete the request

 How can I get the documents I requested?

Most documents are available electronically and can be provided through this website by creating an online account and submitting an electronic records request. Records can also be provided via thumb drive (for an additional fee), or you can schedule an appointment with the appropriate department to go and view the files.

Do I have to create an account or provide an email address?

No, however, If you choose to submit your request anonymously or without an email address, we cannot contact you through this system and you will have to check the status of your request with your reference number.

Can I remain anonymous?

When making a request, you will not be required to give your name or provide the reason for a request as a condition of fulfilling the request. Under Florida law, email addresses are public records. If you do not want your email address released in response to a public records request, do not send your request electronically but make your request via phone at 954-966-4600. Requests can be anonymous, however, please submit a form of contact information to provide you with the responsive data. If clarification is needed in regards to your request, in order to respond and there was no contact information provided, your request may be closed without a response.

May I request to inspect a record rather than get a copy?

A requestor may ask to inspect Town records. The Town will notify the requestor once the records are available for inspection and make them available at a date and time mutually agreed upon by the requestor and the Town. The appointment to inspect the record may need to be broken into intervals so as not to interfere with daily operations of a department.

How do I pay for an invoice online?

If your request requires payment, an invoice will be sent via email or embedded in response if you are an anonymous requester. You can click on the link and follow the instructions to pay. Please make sure that you fill out the correct reference number and your payment amount.

Please note that online payments that there may be additional fees by our payment processor.

Are records ever destroyed?

Yes, only in accordance with the Florida Records Retention Guidelines and Florida State Statutes.